RETURN & REFUND POLICY AGREEMENT

This Return & Refund Policy (“Policy”) applies to all purchases made from [Your Business Name] (“Company”). By placing an order, you (“Customer”) agree to the terms outlined below.

Due to the perishable and seasonal nature of our products, all sales are subject to the following conditions.

1. GENERAL POLICY

All products are carefully inspected prior to shipment. Because we sell perishable agricultural products, returns are limited and handled on a case-by-case basis.

To be eligible for any refund or store credit, Customers must:

Notify the Company within the specified timeframe (outlined below)

Provide clear photographic evidence of any claimed issue

Submit all claims via email to: [your email address]

Failure to meet these requirements may result in denial of the claim.

2. DAHLIA TUBERS

For dahlia tubers, the following conditions apply:

Claims must be submitted within 7 days of delivery confirmation

Photographic evidence is required to verify any damage or issue

If a claim is approved, the Company will, at its sole discretion:

Issue a refund to the original method of payment, OR

Issue a digital store credit (gift card)

Replacements are not guaranteed.

If replacement tubers are available, they may be offered; however, this decision is entirely at the discretion of the Company.

3. RANUNCULUS & ANEMONE CORMS

For ranunculus and anemone corms, the following conditions apply:

Claims must be submitted within 7 days of delivery confirmation

Photographic evidence is required

If a claim is approved, the Company will, at its sole discretion:

Issue a refund to the original method of payment, OR

Issue a digital store credit (gift card)

Replacements may be offered only if inventory is available and are not guaranteed.

4. ZINNIA SEEDS

For zinnia seeds, the following conditions apply:

Claims must be submitted within 7 days of delivery confirmation

Photographic evidence is required for any reported issue

If a claim is approved, the Company will, at its sole discretion:

Issue a refund to the original method of payment, OR

Issue a digital store credit (gift card)

5. NON-RETURNABLE ITEMS

Due to the nature of our products, we do not accept physical returns of:

Tubers

Corms

Seeds

All approved resolutions will be handled via refund or store credit only.

6. LIMITATION OF LIABILITY

The Company is not responsible for:

Improper storage or handling after delivery

Weather conditions or planting conditions

Pest damage, soil conditions, or grower practices

Failure to grow or thrive after planting

By purchasing, you acknowledge that gardening results may vary and are influenced by factors beyond our control.

7. CLAIM REVIEW PROCESS

All claims are reviewed individually. The Company reserves the right to:

Deny claims that do not meet the stated requirements

Request additional information or photos

Make final determinations regarding eligibility

All decisions made by the Company are final.

8. CONTACT INFORMATION

All claims must be submitted via email to:

[your email address]

Please include:

Order number

Description of the issue

Clear photos of the product and packaging

9. AGREEMENT

By completing a purchase, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.